Bake The World a Better Place

Return policy

Our No-Return Policy

At Northern Delights Bakery, we prioritize the health and safety of our customers. Due to the perishable nature of our 100% natural, handmade baked goods, we do not accept returns once the product has left our premises. Rest assured, every item is crafted with love and care by Chef Tyler Collins, using only the finest premium ingredients.

Damaged Product Policy

We understand that sometimes things can go wrong during shipping. In the rare event that your product arrives damaged, please don't hesitate to reach out to us. Here's what you need to do:

Steps to Follow

  • Take a clear photograph of the damaged product.
  • Email the photograph along with your order details to info@northerndelightsbakery.ca
  • Alternatively, fill out our online return form for a swift resolution.

Contact Us

If you have any questions or concerns about our return policy, feel free to contact us. Our team is always here to help!

 

  • Email: info@northerndelightsbakery.ca

Frequently Asked Questions

Do you accept returns for baked goods?
Due to the perishable nature of our products, we do not accept returns once the product has left our premises. However, please refer to our 'Damaged Product Policy' for further details in case of damaged goods.

What should I do if my product is damaged?
In the rare event that your product arrives damaged, please take a clear photograph and email it along with your order details to Chefjcollins@hotmail.com. Alternatively, you can fill out our online return form.

Are there any exceptions to the return policy?
Yes, gift cards and wholesale orders are non-refundable. These exceptions allow us to maintain our commitment to quality and community support.

Ready to Order?

Browse our delectable selection of 100% natural, handmade baked goods today and place your order! We look forward to serving you the best from Northern Delights Bakery.